Rude and unhelpful staff. Bought an unlocked phone from Best buy and needed a sim card. Instead of being told they couldn't activate it there associate just told me only Verizon phones will work and to take it back. Very smart ass attitude and short with me. Avoid this store.
Great Place and Services!!! Friendly People.
Jake is one of the rudest techs I’ve ever run across. Thanks to him, the sore lost my business/revenue.
Sales clerk did not add our new line on the month by month plan, but on a two year contract. We paid the $20 activation fee for a flip-non-smart phone that they told us it would be and then we were STILL charged a $40 activation fee on our bill. We brought our receipt back, they admitted to the mistake but cannot help us. Only the District manager can do credits they tell us. And they don't know where he is and don't know when he will get back to them and us. What a crock. I do not recommend doing business with this retail location.
Do not go here they will sell you a product without completely explaining the charges and even if you do not use the device they will not take it back.
Verizon Authorized Retailer Victra is a US Store based in Mandan, North Dakota. Verizon Authorized Retailer Victra is located at 305 E Main St, Mandan, ND 58554, USA.
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